FinishOps LLC ("FinishOps," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at finishops.com and app.finishops.com (the "Service").
Account Information: When you create an account, we collect your name, email address, phone number, and organization details.
Business Data: Information you enter into the platform including customer records, estimates, project details, invoices, crew schedules, equipment records, and related business data.
Usage Data: We automatically collect information about how you interact with the Service, including pages visited, features used, and timestamps.
Photos and Files: Photos you upload for estimation, project documentation, or compliance purposes are stored securely in our cloud storage.
Newsletter and Early Access: If you subscribe to our newsletter or apply for early access, we collect your name, email, company name, and trade information.
FinishOps is a multi-tenant platform. Your business data is completely isolated from other organizations on the platform through database-level row security. No other organization can access your data.
When you use AI features (photo analysis, natural language estimation, anomaly detection), your input is processed by our AI service providers. This data is used solely to generate your estimate and is not used to train AI models. All AI-generated outputs are subject to your review and approval before being sent to customers.
We use the following third-party services to operate the platform:
Each of these providers has their own privacy policies. We share only the minimum data necessary for each service to function.
We retain your account and business data for as long as your account is active. If you request account deletion, we will delete your personal data within 30 days. Business records may be retained longer as required by law or for legitimate business purposes (e.g., tax records).
We implement industry-standard security measures including:
You have the right to:
To exercise these rights, contact us at [email protected].
We use essential cookies for authentication and session management. We do not use third-party tracking cookies or advertising pixels.
The Service is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new effective date.
If you have questions about this Privacy Policy, contact us at:
FinishOps LLC
Email: [email protected]
Website: finishops.com